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Agent Support

Copeland Group agents are assigned to Teams when contracted. This allows for the agents questions to be answered by the same group of people every call.

Lead Programs

Copeland Group can offer three levels of lead programs to help maximize an agent’s productivity.

Online Contracting

Copeland group's site is designed with a request form that can be filled out on-line and sent to your Team member of choice.

Events

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Copeland Group has been a leader in providing quality service to its clients since founder, Mel Copeland, entered the insurance field in 1962. He created ... Copeland Insurance Group in 1966 and since then has established a well respected position in the business communities of Texas.

Copeland Group serves a large consumer base. Our primary focus is on the senior market, concentrating on Medicare Supplements. As senior insurance evolves, we strive to obtain the knowledge necessary to position ourselves at the forefront of this complex and ever-changing industry.

Mel has established a clientele based on customer service. His agents work on a personal level with their clients, offering confidence and trust. Our call center is not computerized but staffed with licensed professionals to answer your questions or help with the application process as soon as you call. We are proud of our legacy and reputation serving you since 1962.

Copeland Group is committed to a personal, service driven approach and has guaranteed the future of this tradition by retaining a qualified staff of like-minded professionals. We want our customers to feel secure in knowing they will speak to an individual when they have questions, not an automated call center.

We are always trying to improve ourselves and our company in order to meet our customers' needs and expectations. Copeland Group strives to offer the top products with the best companies, companies that we know will take care of our clients.